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KarenM95294-
New Member
New Member

Printer won't print.

Product Name: Xerox 5330
Operating System: Windows 7

My printer gets a message, put paper in tray 5 and will continue printing.  I don't have a tray 5 and never used a tray 5.  It will print some things but not from certain e-mails. 

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TammyL-Xerox
Administrator
Administrator

Re: Printer won't print.

Hello KarenM95294, 

 

I searched our online knowledge base and found this article for load paper tray message that should be of assistance. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100

Thanks,
TammyL-Xerox
Community Manager

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