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Jpersic
New Member
New Member

Printer won't start up after a weekend

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Not Specified

Hello all,

My company recently has been expierencing a weird bug with 2 of our printers as of recent. A Versalink C7025 and a Versalink C600 series will be working throughout the whole work week but after a weekend the printers won't print at all until they get a hard reset from us on our end. Every other printer we have on our network does not have this issue. We've tried comparing settings to other printers on the network with the same model number, we've replaced the ethernet cables for both, and we made sure the printers are both on the newest firmware and still the issue prevails. Attatched are the Error History Reports for both printers. Any helps or tips of where this issue could be coming from would be much appreciated! 

Xerox C600DN Error Report.pngXerox C7025 Error Report.png

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: Printer won't start up after a weekend

Hello Jpersic, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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