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MattB New Member
New Member

Printer won’t start up

Product Name: WorkCentre 6025
Operating System: Other – specify OS in post
Hi. For a while now my 6025 won’t start. I turn it on, it makes some noises like tray setting, goes to the screen that says ‘Xerox’ with the logo, and that’s it. My Mac (Mohave) doesn’t recognise its there, even when wired in, it’s not appearing in WiFi either. I can’t reboot as I can’t do anything other than switch on and off... any ideas? Newest driver on the Mac but makes no difference. Thanks
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3 Replies
gjz New Member
New Member

Re: Printer won’t start up

the same question
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gabiene Frequent Advisor
Frequent Advisor

Re: Printer won’t start up

Hi,

Try to update the firmware.

 

Gabi

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MattB New Member
New Member

Re: Printer won’t start up

Surely that would require the printer to turn on..?
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