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Walter Fieldman New Member
New Member

Printerdriver doesn't detect trays

Product Name: Xerox Workcentre 5230
Operating System: Windows 10

Hi,

I have a Xerox workcentre 5230 with Xerox Global Print Driver PCL

however I can't select any other tray but 1 and 2 and it doesn't detect A3 format

When i copy i can use every tray and size, so they are working.

What can i do to fix this?

 

Thanks in advance,

Walter

 

mine.jpg

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1 Reply
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Printerdriver doesn't detect trays

Check if it identified the printer properly, and if not, tell it what model here

1.JPG

Because mine looks very different than your screenshot as seen here

2.JPG

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Joe.
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