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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Printerdriver doesn't detect trays

Check if it identified the printer properly, and if not, tell it what model here


Because mine looks very different than your screenshot as seen here


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Joe Arseneau
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Printerdriver doesn't detect trays

Product Name: WorkCentre 5225/5230
Operating System: Windows 10


I have a Xerox workcentre 5230 with Xerox Global Print Driver PCL

however I can't select any other tray but 1 and 2 and it doesn't detect A3 format

When i copy i can use every tray and size, so they are working.

What can i do to fix this?


Thanks in advance,




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