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New Member
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Printing #10 Envelopes with Phaser 6400

I just installed a Phaser 6400 and I cannot print a #10 envelope from MS word 2010 from the by pass tray.  Something is wrong with the driver that will not allow you to change the setting from Plain to a COM 10.  I have called XEROX support 2 times on this issue, I have uninstalled and reinstalled the print driver and still cannot get the COM10 envelopes defined on the computer although the envelope is defined on the printer for Tray1 (Bypass)  can anyone help>

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Community Manager
Community Manager

Re: Printing #10 Envelopes with Phaser 6400

Hi gecamm,

Thank you for using the Support Forum. Please take a look at the solution for pritning on envelopes and see if this will help.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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