When I attempt to print a envelope from the Mailing Tab in Microsoft Word, the envelope will go through the printer but it just comes out blank. I can print regular paper fine from the bypass tray, but envelopes always come out blank. I do not know what is causing this issue. Is it the printer itself, or is this more a Microsoft Word / Driver issue ? Any feedback would be greatly appreciated.
Thank you for using the Support Forum. Please make sure you are loading the envelops correctly. Try printing from tray one. You can find the loading instructions for the bypass and the tray one in this article from the online support for your printer. Also try printing your envelope to a regular sheet of paper and see where on the paper the envelope information is printing this will help you to determine how you need to load the envelopes.
If this does not help please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!