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MJames
New Member
New Member

Printing Blank Envelopes

Product Name: WorkCentre 6515
Operating System: Windows 10
Hello,

When I attempt to print a envelope from the Mailing Tab in Microsoft Word, the envelope will go through the printer but it just comes out blank. I can print regular paper fine from the bypass tray, but envelopes always come out blank. I do not know what is causing this issue. Is it the printer itself, or is this more a Microsoft Word / Driver issue ? Any feedback would be greatly appreciated.
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CherylO-Xerox
Community Manager
Community Manager

Re: Printing Blank Envelopes

Hi MJames, 

Thank you for using the Support Forum. Please make sure you are loading the envelops correctly.  Try printing from tray one. You can find the loading instructions for the bypass and the tray one in this article from the online support for your printer. Also try printing your envelope to a regular sheet of paper and see where on the paper the envelope information is printing this will help you to determine how you need to load the envelopes. 

If this does not help please consider contacting your support centre for further assistance.  

Thanks,
CherylO-Xerox
Community Manager

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