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GalJames
New Member
New Member

Printing Blank Spots

Product Name: Xerox C310 Color MultiFuntion Printer
Operating System: Windows 11

I received my brand new C310 today and set it up. Unfortunately, it's not printing correctly. Please see the attached print test pages. Do I need to return it, or is there a simple fix?Photo 22-12-2022, 12 14 38.jpgPhoto 22-12-2022, 12 14 47.jpgPhoto 22-12-2022, 12 14 54.jpgPhoto 22-12-2022, 12 15 03.jpgPhoto 22-12-2022, 12 15 10.jpgPhoto 22-12-2022, 12 15 18.jpgPhoto 22-12-2022, 12 15 25.jpgPhoto 22-12-2022, 12 15 33.jpgPhoto 22-12-2022, 12 15 43.jpg

Thanks very much.

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: Printing Blank Spots

Hello GalJames, 

I would check to be sure all the packing tape was removed from the toner and imaging unit. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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