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New Member
New Member

Printing Blue tint in Background

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Not Applicable
After some prints the background of the paper turns bluish. And then it darkens. Please if anyone could help in solving this issue. I even get a no Ink error even iff all the cartridges are full and so is the chip on the cartidges. Generally this blueish thing occurs after that error.
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Valued Advisor
Valued Advisor

Re: Printing Blue tint in Background

Hi,

It will be better if you can upload an image.

Anyway, fisrt power off the machine, then you can remove and reinstall the SBC board (that one with Network port on it), it have 3 thumb screws (one in upper position, one in loer and one at the board lever. 

 

Gabi

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New Member
New Member

Re: Printing Blue tint in Background

Could you please give me your personal email or something?
Thank You.
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