Hello calvinmcdaniel,
I searched our online knowledge base on how to print envelopes from word and found this article that should help you.
If you're still having issues after trying these steps please consider calling our support department for additional assistance.
Trying to print #10 Envelopes from Tray 1 on VersaLink C500. Microsoft Word page set to #10 Envelope, Default Tray. Printer Properties: Paper Source = Automatically Select; Media = Envelope
Printer errors out looking for #10 Envelope in Bypass Tray. None of my setting shown above give any reference to the Bypass Tray.
Xerox products have always been a headache trying to print envelopes.
Any assistance is greatly appreciated as I would like to use a paper tray to print envelopes due to larger capacity.