Hi,
We have an Xerox AltaLink C8035 with an enveloppe tray we purchase and configure the tray into the administrator panel.
Normally when we print our enveloppe "task saved into Public folder" in the bypass tray, eveything is fine.
When we print the same document with the tray #1 (enveloppe tray), the enveloppe header and logo in the footer of the enveloppe are misalign (top header are outside the top enveloppe) and footer are like close the middle the enveloppe.
I try to rebuild the enveloppe, but it's the same with Words with Enveloppe design.
Enveloppe are really the same size, and in the bypass tray everything is well printed and aligned.
Any clue on this?
Thanks