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FCoetzee New Member
New Member

Printing Garbage

I have 80 Xerox MFD's installed at a customer (Phaser 3635, WC7120, WC7220). Users print through a Windows 2008 server, majority of the desktops are 64bit.

 

Randomly a user will get a SPLWOW64.exe error and the device will just print garbage until the paper is finished. You then have to remove the driver from the registry to reslove the problem.

 

I've tried PCL5/6, PostScript (for these that supports it), Global driver and the machine specific driver, non of which makes a difference.

 

Regards

Francois

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1 Reply
Kimzi Valued Advisor
Valued Advisor

Re: Printing Garbage

Hey you!

 

Have you read THIS?

The printer driver is getting corrupt/damaged for some reason.

 

 

Best Regards

Kimzi


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