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OmoplataGuy
New Member
New Member
‎04-09-2021 07:05 PM

Printing Gibberish and Wasting Paper

Product Name: Other - specify product in post
Operating System: macOS 11 - Big Sur

I just set up my printer and I am trying to print a simple, 1-page Word doc.

IMG_7144.JPG

Unfortunately, all I am getting is rubbish. These characters get printed, then the sheet goes back into the printer and similar characters are printed on the other side of the sheet. And this goes on till I shut down the printer by pressing the power button. Edit: I either have to press down on the power button, or the tray has to run out of paper. The printer just keeps printing these gibberish characters nonstop!

I am using a Macbook Pro 2020, running Big Sur. I have updated to the latest firmware from the support section. 

What steps can I take to just print what I actually intend to print? Thank you!

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CathyO-Xerox
Community Manager
Community Manager
‎04-12-2021 12:21 PM

Re: Printing Gibberish and Wasting Paper

Hello OmoplataGuy,

I see no one has responded to this post yet. If would be very helpful if you provided your Xerox Printer model number so people can have more information to help your issue.

Thanks,
CathyO-Xerox
Community Manager

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