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SCRHA
New Member
New Member

Printing Issues

Product Name: Other - specify product in post
Operating System: Windows 10

My printer is telling me to change settings on my paper to match 8.5 X 11, however, it's already set for that size paper. I've removed the paper, restarted, reset to no avail.

Any further suggestions?

 

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Printing Issues

Hello SCRHA,

You need to make sure the paper in the tray matches EXACTLY to the paper in the print menu. Size, type, and orientation need to match EXACTLY.

Thanks,
CathyO-Xerox
Community Manager

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