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Printing No. 10 Envelopes

Product Name: WorkCentre 3335/3345
Operating System: Windows 10

we use open office, and we are trying to print a no 10 envelope and it is not working.New printer error printing envelopes.jpgNew printer.jpg

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Community Manager
Community Manager

Re: Printing No. 10 Envelopes

Hi Lynn,

When you go to File > Print, are you sure you have the paper size, type, and orientation exactly matching the bypass tray and have it exactly match what the device says is loaded?

 

Thanks,
CathyO-Xerox
Community Manager

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Re: Printing No. 10 Envelopes

I am trying to print an envelope from Word 10 and am doing everything as it says... inserting the envelope as seen on the screen, and yet the envelope comes out with the address printing in the wrong direction (vertical). No, I do not have the clockwise rotation on. I can't seem to get this to work! What is going on? Before the software upgrade I had no problems printing envelopes.  

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Valued Contributor
Valued Contributor

Re: Printing No. 10 Envelopes

hi ,

Change the paper orientation from the MS Word 10 from portrait to landscape !

Regards,

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