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TigerAnn
New Member
New Member

Printing Quality

Product Name: Phaser 6510
Operating System: Windows 7

I have a brand new Phaser 6510, first time investing in a laser printer having always used inkjet previously.

Quality of printing is nowhere near as good as my inkjet and there is a faint black line down the middle of the page, like a watermark.

I am using pure white paper, super smooth 200 gsm

Given this printer is 10 times the cost of an inkjet, I am so disappointed and really regret my purchase.

Has anyone got any idea how I can solve the problem of the black line down the page?

 

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1 Reply
TammyL-Xerox
Administrator
Administrator

Re: Printing Quality

Hello TigerAnn, 

I would suggest calling into the support center @ 1-800-821-2797 since this is a new printer, it would be under warranty. 

Thanks,
TammyL-Xerox
Community Manager

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