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Printing envelopes

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 7

When I try to use the by pass to print an envelope I got held for resources  No 10 env. it had an envelope in it already. I was able to use the bypass for labels.

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Community Manager
Community Manager

Re: Printing envelopes

Hello Dart,

The Held For Resources message usually means the tray settings and the driver settings for that tray do not match EXACTLY, therefore it will not print. Here is some information on tray settings for your device. 

Thanks,
CathyO-Xerox
Community Manager

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Re: Printing envelopes

Hi there,

Make sure you follow this process:

Note: Use the Xerox Global Printer Driver.

To print on envelopes using Microsoft Windows 7 / Windows 10 OS and MS Word 2016. Load envelopes in the Bypass Tray. See the Related Content for additional information.
1.From the computer, open the MS Word application.
2.Click on the Mailings tab on the application tool bar.
3.In Create, click on the Envelopes icon.
4.Enter the delivery address and return address in the fields provided.
5.Click on the Options button.
6.Click on the Envelopes Options tab and make sure the envelope size is Size 10.
7.Click on the Printing Options tab.
8.In the Feed method section, select the fifth (5th) method from the left, and then select the Face-up radio button.
9.Make sure the Clockwise Rotation check box is not selected.
10.Select Bypass Tray from the Feed from menu.
11.Click on OK.
12.Click on Print.