The printer is showing as Unspecified because it didn't install correctly, have you already tried uninstalling and reinstalling the driver.
If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.
When trying to print from MS Word, the following error message shows "Word can't print due to a configuration problem with the printer".
My printer is connected with the USB cable because I couldn't find it though Wifi. It currently appears in Devices and Printers as "Unspecified" instead of under "Printers".