When we print to a Workcentre 6025 from an SAP application, the spoolfile disappears but nothing will be printed.
Does someone know if this printer is capable of printing from SAP and if this is possible, what driver do we need?
Thanks a lot.
I have seen this issue multiply times. You'll need to check the drivers that SAP is using. If you are the support person for SAP, I would recycle the SAP Print Queue, and send a test print.
Since SAP normally prints text, Just making sure that in SAP the correct HOSTName / IP Address is used, even with older Drivers it should work. I even have seem WC machine working with HP drivers with out an issue.
Just a side note, If there was an update with SAP, have seen in rare, rare cases have seen the SAP Print queue getting change to a #NULL, which a job sent goes into space and is gone.