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10 Replies

Re: Printing gibberish or random characters in Xerox B215

When install printer, insted default PostScript driver try PCL6 driver. Thats work for me.

MacBook Air, xerox B205

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Re: Printing gibberish or random characters in Xerox B215

I still have the same error until now !
I'm using my printer with a MacBook Pro M1 Pro 

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omcpero
New Member
New Member

Re: Printing gibberish or random characters in Xerox B215

Interesting. Will try it out. I do print from Apple devices though, so not really keen to disable this feature..
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Re: Printing gibberish or random characters in Xerox B215

I've found that most of the problems were due to "Airprint Secure". I disabled airprint and it seems to have reduced the cases.

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omcpero
New Member
New Member

Re: Printing gibberish or random characters in Xerox B215

Dear Team, this issues was reported by multiple customers. No official answer is not a customer friendly response..

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CristianB
New Member
New Member

Re: Printing gibberish or random characters in Xerox B215

Anything else? I have install and reinstall many times the drivers but it is worse. I cant use the printer. 

There is no solution? I use it for a small office network, both by WiFi and LAN.

Does it need service to restore the factory settings?

Anyway what I have to do for having a functional xerox printer for what I bought it?

 

 

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Re: Printing gibberish or random characters in Xerox B215

I have tried to reinstall the drivers but it's still doing the same random characters, I dont have this issue on my windows laptop, only with my mac, the store i bought it from assured me it was both MAC and PC compatible.

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Re: Printing gibberish or random characters in Xerox B215

Hello Gabiene,

This is happenning in Multiple computers. 100+ computers that installed the driver independently. 
Most of the errors happen when using a USB cable directly.

So I think I  Xerox printers are faulty or the driver is bugged.


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FPoll
New Member
New Member

Re: Printing gibberish or random characters in Xerox B215

I have just bought a B215 multi printer and am having the same issue with gibberish being printed.

I have reinstalled the drivers.  Occasionally I get out what I have sent for printing - but only about 1 in 5 times.  Very frustrating please advise.

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Printing gibberish or random characters in Xerox B215

Hi,

This is a issue of a print driver. So, reinstall the driver.

 

Gabi