We just bought many xerox B215 and B210 here at the office.
We are having trouble that when we print pdfs gibberish and random characters get printed out. In Word everything seems all right, but when we try to do a PDF we get random symbols.
Is there a config we can change to solve it?
I have just bought a B215 multi printer and am having the same issue with gibberish being printed.
I have reinstalled the drivers. Occasionally I get out what I have sent for printing - but only about 1 in 5 times. Very frustrating please advise.
This is happenning in Multiple computers. 100+ computers that installed the driver independently.
Most of the errors happen when using a USB cable directly.
So I think I Xerox printers are faulty or the driver is bugged.
I have tried to reinstall the drivers but it's still doing the same random characters, I dont have this issue on my windows laptop, only with my mac, the store i bought it from assured me it was both MAC and PC compatible.
Anything else? I have install and reinstall many times the drivers but it is worse. I cant use the printer.
There is no solution? I use it for a small office network, both by WiFi and LAN.
Does it need service to restore the factory settings?
Anyway what I have to do for having a functional xerox printer for what I bought it?
I've found that most of the problems were due to "Airprint Secure". I disabled airprint and it seems to have reduced the cases.