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Printing gibberish or random characters in Xerox B215

Product Name: Xerox B215 Multifunction Printer
Operating System: Windows 10

We just bought many xerox B215 and B210 here at the office. 

We are having trouble that when we print pdfs gibberish and random characters get printed out. In Word everything seems all right, but when we try to do a PDF we get random symbols.

Is there a config we can change to solve it?

teste_impressora.jpg

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