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Mlinar New Member
New Member

Printing gibberish when printing JPG or PDF

Product Name: Xerox WorkCentre 6027
Operating System: Apple iOS

My brand new WorkCentre 6027 has started printing nonsense when I try to print a PDF or a JPG. I am running MacOS Mojave 10.14, but this was upgraded before I got the new printer, so nothing should have changed. 

HELP!

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4 Replies
rdaniels2 Valued Contributor
Valued Contributor

Re: Printing gibberish when printing JPG or PDF

Might sound silly, Did you remove the old drivers and re-install the printer ?

This really sounds like a driver issue.

Randy
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Mlinar New Member
New Member

Re: Printing gibberish when printing JPG or PDF

No, but I'll try that! Thanks!

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Mlinar New Member
New Member

Re: Printing gibberish when printing JPG or PDF

Reloaded the driver and now it prints 75% fine but still can't seem to print the JPG part of the print job. any other ideas? 

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rdaniels2 Valued Contributor
Valued Contributor

Re: Printing gibberish when printing JPG or PDF

If you are printing a PDF, you could try printing as image.

Print window -> Click Advance Button -> Check "Print as image"

Just as a test to see if the job comes out 100% this time, And Vise Versa if the Check is already there (remove Check).

I don't think there is anything wrong with the printer, this is all Software / Driver.

I am using a Windows machine, so the option might be different on a MAC

Randy
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