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Andrew M
New Member
New Member

Printing issue

Product Name: WorkCentre 3225
Operating System: Windows 10

Hello,

I can scan from the Workcentre to my laptop using the WiFi.  However I cannot print from the laptop to the Workcentre.  The error message is  : "Cannot print".

Thanks in advance for any help with this.

Andrew M.

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2 Replies
CherylO-Xerox
Community Manager
Community Manager

Re: Printing issue

Hi Andrew, 

Thank you for using the Support Forum. Please see the Will Not Print article in the online support for your printer.  Pay particular attention to the last 3 suggested remedies.  If the issue continues after trying these steps, please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

Andrew M
New Member
New Member

Re: Printing issue

Hello Cheryl,

Thank you for taking the time to reply to my message.

Thanks for the "Will Not Print" article.  It did contain a lot of helpful information.

Thanks again for your help.

Best regards,

Andrew M.