Printing issue

[Andrew M]

Hello Cheryl,

Thank you for taking the time to reply to my message.

Thanks for the "Will Not Print" article.  It did contain a lot of helpful information.

Thanks again for your help.

Best regards,

Andrew M.

[CherylO-Xerox]

Hi Andrew, 

Thank you for using the Support Forum. Please see the Will Not Print article in the online support for your printer.  Pay particular attention to the last 3 suggested remedies.  If the issue continues after trying these steps, please consider contacting your support centre for further assistance.

[Andrew M]

Hello,

I can scan from the Workcentre to my laptop using the WiFi.  However I cannot print from the laptop to the Workcentre.  The error message is  : "Cannot print".

Thanks in advance for any help with this.

Andrew M.