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mhv
New Member
New Member

Printing multiple black vertical lines

Product Name: Phaser 6510
Operating System: Windows 10

Hi,

All of a sudden, my Phaser 6510 has been printing repeating black (somewhat shadowy) vertical lines on every page. They are a little less than 3/4" apart and fill the whole page. I replaced the toner cartridge; that did nothing.

Thank you.

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10 Replies
andymbody
Valued Contributor
Valued Contributor

Re: Printing multiple black vertical lines

 

Can you post an example of the page and defect for inspection?

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mhv
New Member
New Member

Re: Printing multiple black vertical lines

Defect_08232021114602.jpg

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andymbody
Valued Contributor
Valued Contributor

Re: Printing multiple black vertical lines

That is a strange one.

I assume this happens if you print out an internal config sheet as well?

I alao assume you have powered the machine off then back on.

My first impression would be an arcing issue (high voltage related (internal) - bad drum or ground issue within the machine maybe). Try reseating the drums to see if that corrects the issue. Also look for spilled toner (can cause electrical issues in the machine if it's in certain areas).

I will do some checking around to see what I can find out. I will report back with results.

Andy
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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Printing multiple black vertical lines

Hi,

It could be a problem from black drum cartridge (posiible discharge as per Andy indication), because from your image there is no image interruption on color mode (on lower of the page, cyan/blue text).

 

Gabi

mhv
New Member
New Member

Re: Printing multiple black vertical lines

Correct that a power off/on did not fix the issue. So should I try replacing the black drum cartridge?

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Printing multiple black vertical lines

Yes.

andymbody
Valued Contributor
Valued Contributor

Re: Printing multiple black vertical lines

 

@ mhv... Yes, start with replacing the black drum.

@gabi... nice catch! I didn't notice that!

 

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mhv
New Member
New Member

Re: Printing multiple black vertical lines

Replacing the drum cartridge did not change anything.

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andymbody
Valued Contributor
Valued Contributor

Re: Printing multiple black vertical lines

 

Sorry to hear that... that's unfortunate (and surprising).

I personally can't think of anything else to try. But if I do think of something, I will post again.

Good Luck!

Andy

 

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