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wtesharples
New Member
New Member

Printing on Square paper

Product Name: VersaLink C8000 Color Printer
Operating System: Apple iOS

Hello, 

I am trying to print on 150 x 150 mm square paper on the Versalink C8000. 

I have set the custom paper size from the manual feed / bypass tray, and set the paper to the same size on the printer driver, but the machine won't print. 

Any help welcome, i'm not even sure if the printer can handle square paper? And there doesn't seem to be anyone with similar issues. 

Thanks, 

Will

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CherylO-Xerox
Community Manager
Community Manager

Re: Printing on Square paper

Hi wtesharples,

Thank you for using the Support Forum. Have you set the custom size in the program you are printing from? Also make sure the paper you are using are within specs. for the tray

The tray, driver and program must all have the same custom size, paper type, and driver and program the same paper tray chosen.  If they are all set the same, try setting it up to tray1 and see if it will work. If that does not work please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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