I have a used Phaser 6000B. Printing is on all our different devices only with pdf24 possible. It is not possible to print from word, browser or anything else, although the printer is listed and the fresh driver is installed.
That is really frustrating ...
An idea what is the problem?
What error code or message are you getting when trying to print from Word and other applications?
That sounds peculiar. I would recommend speaking with a Network Specialist at 1-800-821-2797 for more assistance. Please have your device serial number ready at they will need that to authenticate you.