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Printing only with pdf24 possible

Product Name: 6000B
Operating System: Windows 10 x64

I have a used Phaser 6000B. Printing is on all our different devices only with pdf24 possible. It is not possible to print from word, browser or anything else, although the printer is listed and the fresh driver is installed.

That is really frustrating ...

An idea what is the problem?

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Community Manager
Community Manager

Re: Printing only with pdf24 possible

Hello revox,

What error code or message are you getting when trying to print from Word and other applications?

Thanks,
CathyO-Xerox
Community Manager

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New Member
New Member

Re: Printing only with pdf24 possible

Hi!

Word or Firefox for example Close by themself after sending the printing command. No Error on Display ...

It is from every windows10 PC the Same ...

So the only way is to print a PDF First, then open IT in pdf24 and then Print to the xerox printer 6000B
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Community Manager
Community Manager

Re: Printing only with pdf24 possible

Hello revox,

That sounds peculiar. I would recommend speaking with a Network Specialist at 1-800-821-2797 for more assistance. Please have your device serial number ready at they will need that to authenticate you.

Thanks,
CathyO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!
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