And is Word in agreement as to what tray and size is in use? It will override settings.
Might be obvious, but is your document orientation landscape in both Office Word and the printer preferences?
This is wrecking my head,
I am trying to print on a a shelf talker page for a store, it is 209mm x 97mm. Using the bypass tray i try configure all the settings it only prints vertically when i need it horizontal and after one page it prompts an error saying to fit different size paper.
Finding it very frustration and i need these for the shop and the bypass tray just isn't working for me!
Looking for any help please.
Printing mainly from open office word.