Hi Yonidebest,
Please take a look at the solutions for "ghosting" and see if any of those will correct the shadow you are seeing. If not then please consider contacting your support centre for further assistance.
Thanks. Another problem is that the printed pages sometimes have a light shadow of the printed document a half a page down. Can I get rid of this shadowing text?
Hi Yoni,
Thank you for using the Support Forum. Please take a look at the solutions for light prints and see if any of those witl help. Also take a look at the solution for adjusting the density. If these solutions do not correct the issue please consider contacting your support centre for further assistance.