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New Member
New Member

Printing problems

I have a zerox 1630 phaser and whenever I print a page the red light comes on.  When I try to print agian I have to push the cancel button and only two pages print out at a time.  Any help would be appreciated as I have no clue on how to solve this problem

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Xerox Employee
Xerox Employee

Re: Printing problems

Hello blue0000,

 

Are you sure about the model number of your Phaser printer?  I know that there's a 6130 model if that's what you meant.  If so, can you please tell me more about the issue that you are having?  Does your original print job print successfully?  Are there any fault codes or any other information on the screen or is it just a red light?  When you push the cancel button and the two pages print out, are they pages from the print job that you sent or are they some other information?  This will all be helpful in trying to figure out what is going on with your printer.

 

John

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