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CopyGuy New Member
New Member

Printing scaling/reducing not working.

We have 4 PC's(XP) printing to Xerox Color 550 and WorkCentre 5875. We can only reduce the size of the image/doc when printing from 1 of the 4 computers. All option and preferences seem to be the same on all 4 PC's. Printing a document at 50% will be printed at 100% from all but 1 PC. What am I missing?

 

xerox.JPG

 

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Community Manager CherylO-Xerox
Community Manager

Re: Printing scaling/reducing not working.

Hi CopyGuy,

Thank you for using the Support Forum. Please take a look at the drivers and make sure you are using the same driver on the different PC.  You should be able to reduce the image but it sounds like you may have a driver issue.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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