cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Printing with macos catalina 10.15.xx

Product Name: Xerox B215
Operating System: macOS 10.15 Catalina

hello everyone,
I hope someone can help me because it became a nightmare.
the problem started after the company bought xerox b215 multifunction printer , when I was trying to install it with macos the problems started .
if I want to make it automatic serach it wouldn't bring the correct driver, I tried to download the global one / N.America / Turkish driver because I am at Turkey but it didn't work also 
when I want to install the driver always saying can not open a certain file from the driver and so on
it is printing strange symbols in so many papers instead of just 1 paper in English or turkish language 
what should İ do?? 

please help ASAP

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Printing with macos catalina 10.15.xx

Hello Mohamed,

I would recommend un-installing and re-installing the Xerox Catalina driver. If that doesn't work I would recommend contacting the Support Department.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos