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3 Replies

Re: Printing with spots, splotches, on every print. How to correct this?

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How does one replace the drum? What is the part number, is it a user-serviceable item, etc.?

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MMC Mike
New Member
New Member

Re: Printing with spots, splotches, on every print. How to correct this?

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Thanks, that seems to be exactly the issue. After inspecting the drum, there is damage matching the anomalies on the print output.
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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Printing with spots, splotches, on every print. How to correct this?

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Hi,

The drum cartridge is damaged, so you must replace it. Take care when you replace the toner cartridge. You can damage the drum if you insert the toner wrongly.

 

Gabi

MMC Mike
New Member
New Member

Printing with spots, splotches, on every print. How to correct this?

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Product Name: WorkCentre 3335/3345

These anomolies are on every print.  Any ideas what the issue is and how to correct?xerox 3345.jpeg

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