rint a Print Quality Diagnostic Page
Load plain white paper in the input tray.
On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, touch Reports, and then touch Print Quality Report.
A Print Quality Diagnostic Page prints.
Clean the printhead
On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, and then touch Printer Maintenance.
Touch Clean Printhead, and then touch Continue.
A test page prints.
Examine the test page.
If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.
Recently I bought a printer phaser 3020 and I have a issue with the prints because 9 of 10 prints are stains.