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cardy23 New Member
New Member

Printing

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Product Name: Versalink c405
Operating System: Windows 10 x64

Hello, I have C405 Multifunction printer which has been installed and working OK for a number of months, today I installed a new Win 10 PC with Word and when I try to print I get a " Held for resources" error on the print que and nothing prints not even a test page.  The printer is " pingable " from the new PC I have downloaded the app and can see the printer settings, ink level etc., just won't print anything.  Other PC,s using the printer are OK,

Thanks Norman

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2 Replies
gabiene Valued Advisor
Valued Advisor

Re: Printing

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Hi,

Check the paper settings in printer driver, because "held for resources" means that the printer need to have that paper type which is setPaper type.png in driver.

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cardy23 New Member
New Member

Re: Printing

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Hi thanks for your reply will check the driver settings.

 

Cheers Norman

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