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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: PrintingScount: No supported printers found

Xerox customer support is by phone, this forum is peer-to-peer.

 

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Joe.
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Re: PrintingScount: No supported printers found

If someone still cares, I have had same problem with my Phaser 6000 on Win 10 x64. I completely removed the Windows 10 drivers for Xerox 6000 along with the software that was downloaded from Xerox support. Then I've found my original installation CD. I hve installed the software from "Install" directory (not by setup.exe from root, as it said that I had wrong OS). Everything works for me now. It is absolutely necessary because otherwise I don't know the printer error that just occured ("Need to clean CTD sensor" in my case).