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Prints garbage characters

Product Name: Xerox C235 Color Multifunction Printer
Operating System: Windows 11

My C235 started printing random, garbage characters on many, many pages.  This happens when printing a pdf, a png, or the test page from the driver.  The configuration reports print fine from the printer's touchscreen menu.

I reinstalled the recommended print driver, and updated to the latest firmware, all without success.  What's next? 

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2 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: Prints garbage characters

Hello HomerSimpson, 

I searched our knowledge base and found and article for gibberish printsIf you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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signsny
New Member
New Member

Re: Prints garbage characters

Usually, it usually happens when the printer's driver may get outdated, corrupt, and become incompatible with the system. But, its strange if your issue is not resolved even after reinstalling and updating the driver.

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