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Prints garbage for windows 10

Product Name: Phaser 7400
Operating System: Windows 10 x64

We rec'd this used printer as a donation to our church. I set it up on the network.  It prints the start-up page when powered up.  I downloaded and installed the V3 drivers.  When I try to print anything, I get a few garbae lines along the top of the page and spits out paga after page until I cancel the job.

How do I fix this?

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Community Manager
Community Manager

Re: Prints garbage for windows 10

Hello sp4072,

You can try un-installing and re-installing the driver. If that doesn't work, you would need to contact Support for more assistance.

Thanks,
CathyO-Xerox
Community Manager

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Re: Prints garbage for windows 10

PCL or PS Driver? There was a known issue with corrupt Post Script Drivers for this printer. If one is giving you issues, try the other.
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