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Prints only on computer restart

Printing from Windows 8 x64 to a WorkCentre 5740 PS using Type 3 driver, version 5196.1200.0.0; places the jobs in the queue and prints only when the computer is restarted; actual printing occurs on the shutdown portion of the restart. Please help!

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Re: Prints only on computer restart

Hi jtangren,
Thank you for using the Xerox forum.

It may be that the jobs are being held?

I would look at this and determine if you can impact the issue: Enable or Disable the Held Job Timeout Option

 

If that does not help then you may wish to review the WorkCentre 5735/5740/5745/5755 Support & Drivers site for other solutions.

If that does not resolve your issue you may consider contacting our specific product support experts for customers in the USA at the following link: Fast Track to the Expert

If you are outside the USA you should contact the local support center in your area which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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