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dannyw New Member
New Member

Prints to FAX Instead of Paper

Product Name: WorkCentre 6505
Operating System: macOS 10.14 - Mojave

I'm working for a company that has an older WorkCentre 6505. Our office is wireless only and this printer has no wireless support. I looked at the online manual and it is very long and too complex for me to make heads or tails. I connected a USB cable from WorkCentre to my Mac but when I tried to print a document on my Mac the printer's display shows that it's trying to fax my print? I'm using the only Mac driver on Xerox's website. What am I doing wrong? How can I make it print to paper?

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loco New Member
New Member

Re: Prints to FAX Instead of Paper

Hi there!

Good question! My suggestion for you is to follow the process below:

To access all features of the printer, the following must be done:

  1. Install the print driver
  2. Install the scan driver
  3. Add the printer to the printer queue



Before installing drivers, verify the following for the printer:

  1. Plugged in
  2. Powered on
  3. Connected via one of the following:
    USB or An active network.
    Make sure the printer is receiving network information by monitoring the LEDs on the back of the printer near the Ethernet cable jack (RJ45). When the printer is connected to a functioning network and receiving traffic, the link LED is green, and its amber traffic LED is flashing rapidly.
    NOTE: The installation process for Macintosh OS X is the same for versions 10.5 and later.

  4. Install the print driver:

Navigate to the location on your computer and double-click on the printer model icon file.
Click on the print model Installer for the printer model you have.
At the Introduction installer window, click [Continue].
Acknowledge the warning notice, and then click [Continue].
Read the license agreement, click [Continue], and then click [Agree].
Click on [Install]. When the driver is finished installing, the Internet browser window will open to an online registration form.
If prompted to enter your password, and then click [OK].
Click [Continue Installation].
When the driver is finished installing, click [Logout] to complete the installation and restart the computer.
Install the scan driver:

Navigate to the location on your computer and double-click on the scan icon file for the model of printer you have.
Click on the Scan Installer for the printer model you have.
At the Introduction installer window, click [Continue].
If prompted, enter your password, then click [OK].
In the Introduction Installer window, click [Continue].
Read the license agreement, click [Continue], and then click [Agree].
Click [Install]. When the driver is finished installing, the browser opens to an online registration form.
Complete the online registration, then close the browser.
At the Finish Up window, click [Quit].
Add the printer to the printer queue using one of the procedures in the next section.
For networking, set up the printer using Bonjour (Rendezvous), or connect using the IP address of the printer for an LPD/LPR connection.
For a non-network printer, create a desktop USB connection.
Add the printer to the printer queue:

Use one of the following methods to add the printer to the printer queue.

Add the printer using Bonjour:

From the Applications folder or the dock, open [System Preferences].
Open [Print & Fax]. The list of printers will be displayed on the left of the window.
Click on the plus (+) button under the list of printers.
Click on the [Default] icon at the top of the window.
Select your printer from the list and click [Add].

NOTE: If your printer was not detected, verify that the printer is on and that the Ethernet or USB cable is connected properly.
Add the printer by specifying the IP address:

From the Applications folder or the dock, open [System Preferences].
Open [Print & Fax]. The list of printers will be displayed on the left of the window.
Click on the plus (+) button under the list of printers.
Click on [IP].
Select [Protocol] from the Protocol drop-down menu.
Enter the IP address of the printer in the Address field. If needed find the IP address of the printer. See Related Content for additional information.
Enter a name for the printer in the Name field.
Select [Select a Driver to use] from the Print Using drop-down list.
Select the print driver for your printer model from the list.
Click on [Add].