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2 Replies
Fabio
Valued Advisor
Valued Advisor

Re: Problem installing latest Global pcl6 driver on Windows 2008 r2 server - error 0x00000057

what you can try

 

first install a printer with a generic driver on lpt1

once the printer is created, change the port from lpt to a tcp port, then apply, then goto advanced tab and change the driver from generic to xerox

 

also make sure all drivers are deleted from print server properties, not only printers , then restart spooler

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bspies
New Member
New Member

Re: Problem installing latest Global pcl6 driver on Windows 2008 r2 server - error 0x00000057

Hello - I believe I have solved my own problem.  I was installing this on a XenApp server, but when I tried on a fresh Windows 2008 r2 server ( no XenApp) the install worked fine.  I guess you cannot be a print server and xenapp server at the same time with this driver?  But that is Ok I just happened to use a test xenapp server to test the new printer.  This functionality is not really required.

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bspies
New Member
New Member

Problem installing latest Global pcl6 driver on Windows 2008 r2 server - error 0x00000057

Product Name: Other - specify product in post

Hello

 

I am trying to install the latest Xerox univeral printer driver to support a PHaser 3635MFP on Windows 2008 R2  (which is x64 of course) and am having a hard  time.  I get an error "printer driver was not installed.  operation could not be completed (error 0x00000057)."

 

I have seen this before but forgot how I by-passed this.  In fact I cannot even install the old driver, which was working before.  somehow I got it installed and cannot recall how, and need to do it again.

 

I am installing this one: X-GPD_5.246.7.0_PCL5_x64.exe

 

Does anyone have advice for me?

 

- The current driver we use on Windows 2008 r2 is version 5216.1200.0.0 according to the console.

- The new one seems to be 5.246.7.0

 

Thanks

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