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bencoleman New Member
New Member

Problem printing 2-sided Xerox Versalink C405

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Hi,

 

I have a Versalink C405 (which I think is a brand new model) with duplex printer on my network. Currently on all the computers I have installed the printer (running a variety of Windows versions) the option for 2-sided printing is greyed out. I have tried re-installing the drivers multiple times, using the automatic online tool, but same problem always arises. 

 

On one of the computers I somehow managed to get 2-sided working, but had lots of problems communicating with it. It would just tell me the printer was offline most of the time. I decided to re-install the drivers recently to solve that problem, which worked, but again 2-sided printing was subsequently greyed out. 

 

Any ideas what I can do to fix this?

 

Much appreciated,

 

Ben

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Problem printing 2-sided Xerox Versalink C405

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If the automated option doesn't work, it would imply there is an issue using SNMP (Bi-Directional uses that protocol and it clearly isn't working.)

 

So, without delving into the LAN setup, just disable Bi-Di in the print driver and add Duplex in the Configuration tab

 

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Joe.
fugno New Member
New Member

Re: Problem printing 2-sided Xerox Versalink C405

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Thank you!

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Re: Problem printing 2-sided Xerox Versalink C405

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I have the same problem on our brand new VersaLink C405DN. I tried the solution mentioned above and the printer still will not print double-sided. Any suggestions?

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Problem printing 2-sided Xerox Versalink C405

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The problem listed is fixed by the solution posted, so if it did not work for you , you need to explain your issue as it is not the same as the one above.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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