Hi you!
If you check the job details on the machine, what type of paper is it asking for?
Where have you changed the paper size?
Best Regards
Kimzi
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I've never been able to print a No 10 envelop from tray 5 on my WC 7830. I've got driver 3.41 on my Mac and the machine acknowledges the envelop as installed in the tray by sending print jobs from Word and Pages produces a wrong size paper message.