I have set up a AS400 out queue to print reports to a networked Xerox Workcentre 7120 multi function device, but although it does send reports to the device, they sit at a held status and are defaulting to the second output tray which contains A3 size paper, instead of sending them to the A4 / letter tray which is the first output tray. Because there is no manufacturers make and model for this Xerox printer on the AS400, I have set it as *HP4 as I was told this was a default one.
Can anyone please help me with this problem with this Xerox Workcentre 7120 multi function device, so I can get it to print reports to the first output tray or print without the reports being put a held status?
thanks Rui, but this did not work.
I had another look at the held print on the Xerox 7120 device, and when I look at the detail it is showing an output paper size of '8.5 x 11' paper size, but the output should be A4 paper size, as this is what printer tray 1 contains.
Do you or any one else know how to set the default paper size to be A4 on the AS400 out queue, rather than it defaulting to a '8.5 x 11' paper size?
Any help greatly appreciated,