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Re: Problem printing in Mac OS X 10.10 (Yosemite)

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Hi Guys 

 

I am having similar issues with My network printer / Photocopier Doc C3100

I have tried the following : 

 

Connecting to it VIA IP address 

used the Xerox firmware for MAC - dindt work - it wioll beep 

Used PCL generic provided by MAC and didnt work - will print alot of pages that has numbers and letters on them 

 

I have checked the logs on the printer and it state error 016-749. Abvioulsy the printer is using PCL but then why it wouldnt even work with the generic PCL driver or the xerox mac firmware ??

 

It is using LPD but i also tried HP socket with no rsults other than again printing rubbish 

 

The printer works fine in windows 

 

i have disabled the accounting function within the printer. 

 

I have also revret to MAC 10.10.3 from 10.10.4 with no luck 

 

 

I have tried to fix all premisions within mAC but again with no luck 

 

I can creat PDF files so MAC printing software dopes work

 

Apple couldnt help me as they think it should work with treh generic soft at least 

 

 

 

Help please 

 

 Jason 

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Re: Problem printing in Mac OS X 10.10 (Yosemite)

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how did you chnage it . it wil not allow me only by creating a  txt copy i can chnag it? thanks in advance 

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Re: Problem printing in Mac OS X 10.10 (Yosemite)

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We had one MacBook Pro (10.10.4) that was printing blank pages to our Xerox 5550DN. Tried many solutions but all failed. Here is what got us back in business. A hybrid of various options found around the web.


- uninstalled driver using xerox utility
- changed the systemversion.plist (system->library-.coreservices) to 10.6.2 had to fiddle with permissions to get that to work
- don’t restart it whacks everything
- downloaded older version driver 2.13  (vs. 2.14)
- installed driver
- setup printer as IP and not bonjour
- changed to LPD vs IPP protocol - i think that really was the critical step. My other computer (that would print) was set as LPD already when I went back and checked that detail. I would start with this switch first and may not need to do all the others. Not sure...

- be sure to change the systemversion.plist back to current version of OS.
My guess I could even use the 2.14 driver but not going to test that now. Going to leave it at working…..finally.

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Re: Problem printing in Mac OS X 10.10 (Yosemite)

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Thank you for this suggestion Gregmorin.  I recently purchased a Macbook Air with Yosemite (OS 10.10.2) and have a WorkCentre Pro 123 which does not have a compatible driver.  I tried using the pc scan and print drivers on the printers drivers, but it seems to only support a Windows OS.  Do you think your changing of the IP address could work for mine?  Frankly, I did not fully understand what you did or how to do it!

 

Do you or anyone else know what driver/solution can be used to print, scan etc with a Mac?  I don't know why Xerox doesn't make this driver.  I never had this problem with my Canon printers from years ago and hope Xerox can step up a bit.

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Re: Problem printing in Mac OS X 10.10 (Yosemite)

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A quick Google search shows that you are correct that there, I have the same problem but i solved following the instructions provided from howtoisolve web page here and solved this problem.  Try this : step by step guide with image : https://www.howtoisolve.com/printer-not-working-on-os-x-yosemite-reset-and-new-printer-setup-on-mac/