My problem is that the machine prints only when I import paper in the secondary tray (I think the name is Tray 1 because it constantly says tray 1 empty).
1) to reset the printer
2) reset the firmware
3) see if there is a paper jam
4) select printer setup->paper set up- >paper source->auto.
There is still a problem either when I print or copy.
Go to Solution.
Just check your tray and confirm that the mechanism which allows you to select what kind of page size you need is stabilized.