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pparkc2020 New Member
New Member

Problem with using wireless printing

I am not able to setup my wireless printing for my xerox workcentre 6015ni.

I already set it up with ethernet so my desktop works well.

However, my laptop sees the printer as offline.  I went to menu, admin settings, network, and then when looking for wireless setup it is not there.  I have looked everywhere in the menus and can't find wireless setup option.  

Any thoughts or suggestions?



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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Problem with using wireless printing

Hi pparkc 2020,

Thank you for using the Support Forum. Please make sure you are following all the steps for setting up the wifi.  If this does not help please consider contacting your support centre for further assistance.

Community Manager

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Problem with using wireless printing



Are the wired and wireless PC and laptop on seperate networks? Typically you would setup the your wired and wireless as one network, typically with 1 router. So if your PC can see your laptop, and the printer is plugged physically into the LAN, then both PC's can see the printer.


So first , get the IP address of the PC:

Start> type "cmd" into search and hit "enter"

Type "ipconfig" and hit enter.

Look for the "IPv4 Address" and write it down.


Go to the laptop.

Start . type "cmd" into search and hit "enter"

Type "ping <IPv4 Address as obtained above of PC> and hit enter.


If it doesn't fail you just install the driver exactly as done in the PC, if it fails, you are on 2 networks and will either need to bridge the 2, or cable the laptop.

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